If you can’t find the answer you’re looking for below, feel free to reach out to us directly. We’re always happy to assist and provide any additional information you need! Our team is here to help with questions about booking, local guidelines, travel tips, or specific property details. We’re dedicated to ensuring you have a smooth, enjoyable, and memorable experience with Sublime Holiday Homes.
Your booking includes full access to the holiday home, utilities (water, electricity, etc.), Wi-Fi, and essential amenities such as towels, linens, and kitchen equipment. Additional services like housekeeping or airport transfers can be arranged upon request.
Check-in typically begins at 3:00 PM, and check-out is at 11:00 AM. We offer contactless check-in and check-out procedures for your convenience. If you need to request an early check-in or late check-out, please contact us, and we’ll do our best to accommodate, depending on availability.
Are pets allowed in the holiday homes? Pet policies vary by property. Please contact us to confirm if your selected home allows pets.
We offer flexible cancellation policies depending on the booking terms. Cancellations made at least 14 days before check-in will receive a full refund, while those made within 14 days of check-in may incur partial or full charges.
Yes, a one-time cleaning is included after your stay, but if you require additional cleaning services during your stay, they can be arranged for an extra fee.
We accept multiple forms of payment, including credit cards and bank transfers. Please note that full payment is required before check-in.
All our properties are located in safe, well-monitored areas, and most feature 24/7 security or concierge services. We also ensure that each property meets safety standards such as smoke detectors and fire extinguishers.
At Sublime Holiday, we prioritize your safety and compliance with Dubai’s local regulations to ensure a smooth and enjoyable stay. Travelers are encouraged to familiarize themselves with Dubai’s guidelines for visitors, including any specific laws that may impact your visit. For up-to-date information on local regulations, please refer to the Dubai Government Portal. Planning a trip involves more than booking accommodations; staying informed about both local regulations and international health advice is key. For those traveling from abroad, understanding health guidelines is also essential. Visit the World Health Organization (WHO) Travel Advice for the latest recommendations on health and safety for international travelers.
Boost your property’s revenue in the first year through optimized profiles, ideal pricing, and targeted marketing for maximum returns.
Maximize your earnings while retaining the freedom to enjoy your property whenever you like, with no guest overlaps.
Our dedicated teams provide exceptional service, thorough maintenance, and meticulous cleanliness to keep every property in pristine condition.
Leverage our local expertise to showcase your property in Dubai’s competitive market. We position your property to attract the right guests, ensuring high occupancy.
As you plan your getaway, remember that we’re here to make your experience as smooth as possible.
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